Emails to support

  • 4 replies.
  • This is not yet resolved.
  • This question was started by Graeme Bryce.
  • Last post by Graeme Bryce.
Graeme Bryce
member
July 21st 2009
Out emails to your support address do not appear to be reaching you.

Are you aware of a problem?
Laurens
member
July 21st 2009
Graeme, thanks for pointing this out. We have not received any mail from you this month. We have recently migrated our email infrastructure to GMail. We have already seen that Google handles spam different from our previous setup. Do you receive our auto reply or do you get an error message when you mail to us?
Graeme Bryce
member
July 21st 2009
Got the auto replies a few moments ago so I guess you are now on the case.
Laurens
member
July 21st 2009
Yes we are, your mails were stuck in the GMail spam folder. For everyone else reading this thread:

If you don't get an auto response, we have not received your mail.
Please try to reach us using some other means or emailadress.
Graeme Bryce
member
July 23rd 2009
This appears still to be an issue as we have reised reproducer cases since your last and have responded to your recent emails byut have nothing back.

React

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